For security purposes, users must change their temporary password after their initial login and must reset passwords at designated intervals. Passwords must meet the following requirements:
- Be unique
- Be at least eight characters long
- Contain at least two letters
- Contain at least one number
- Contain at least one uppercase letter and one lowercase letter
- Contain at least one special character: ! @ # $ % ^ & * ) (
- Cannot repeat the same character three or more times consecutively (for example, aaa)
- Cannot contain spaces
- As best practice, should not contain any portion of the user's first name, surname or username
- Returning users: Cannot have been used as one of your previous ten passwords (reusing passwords is discouraged)
- Returning users: 20% of the characters must be different from your previous password
NOTE: If you need to reset your password after you have begun using the application, the criteria above apply plus the password cannot have been used as one of your previous ten passwords.
See Also
